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What's on Free vs Business

The limits and features of each plan, what happens when you hit a limit, and how to change plan.

Last updated About 1 month ago

For everyone. Only an admin can change the plan.

Aiome has two plans. Free is a real workspace with real limits, meant for a tiny team trying things out. Business is the whole product.

Side by side

 FreeBusiness
Price$0, free forever$19 per seat, per month
SeatsUp to 3Unlimited
Chat channels1Unlimited
Projects1Unlimited
SOPs3Unlimited
Team chatYesYes
Projects and tasksYesYes
SOPs and trainingYesYes
People and rolesYesYes
Time offNoYes
Time trackingNoYes
Org chartNoYes
Approvals and reportingNoYes
SupportKnowledge Base onlyStandard support

Business is billed monthly, per seat.

What the Free limits actually mean

  • 1 project means one active project. Archived projects do not count, so you can archive one and start another.
  • 3 seats counts the people in the workspace, including you.
  • 1 channel is usually #general. Direct messages are not channels and are not limited.

Hitting a limit never deletes anything. Aiome stops you from adding a fourth SOP; it does not remove the three you have.

What you see when you hit a limit

Aiome shows a short message naming the limit — for example “Free includes 1 channel” — and offers to upgrade. For projects, it also offers to swap: archive the current project to make room for a new one, or replace when you restore a project at the cap. Inviting a fourth person is upgrade only. The replace dialog for seats appears when you reactivate a deactivated member and three seats are already in use.

Changing plan

Everything to do with the plan lives on one page.

The Billing page of a Free workspace, with Settings in the sidebar, the Billing tab, and the Upgrade to Business button marked.
  1. Click Settings at the bottom of the left sidebar.
  2. Choose Billing.
  3. Click Upgrade to Business · $19/seat/mo. That opens checkout, and the workspace moves to Business as soon as the payment goes through.

The same page shows your current plan, how much of each Free limit you are using, and every charge for the workspace under Payments.

Non-admins do not see the Billing tab — if you need an upgrade, ask an admin in your workspace.

Time Off and Time Tracking do not appear in the sidebar at all on Free. If a teammate can see them and you cannot, check the plan before assuming it is a permission problem.