How to get help

Where to find answers, suggest ideas, and contact Aiome — and how paid Business plan support works.

Last updated About 1 hour ago

For everyone.

Aiome does not have an in-app chat widget. When you need help, start with this Knowledge Base.

This Knowledge Base

You are reading it now at help.aiome.io. Search from any page, or browse by collection.

Inside Aiome, click the ? button at the top right of the screen. It opens this Help Center in a new tab.

Aiome with the Help Center button outlined in the top bar.

The outlined ? button opens the Help Center.

Ideas

Ideas — ideas.aiome.io, or Ideas in the Aiome sidebar. Vote and suggest product improvements and new features / functionalities you want Aiome to add.

Free vs paid Business plan support

Free workspaces get this Knowledge Base only.

On the paid Business plan, you can also contact Aiome support:

Send us a message — open the chat bubble at the bottom right of help.aiome.io or ideas.aiome.io. The bubble appears when Aiome knows who you are — sign in at app.aiome.io, click ?, and open Help again if it is missing.
Email — support@aiome.io for paid Business plan workspaces.

The Help Center with the support bubble open; Send us a message is outlined.

The outlined Send us a message button opens a conversation with Aiome support.

Tip: Visiting help.aiome.io in a normal browser tab does not attach your Aiome account. If you are on the paid Business plan and Send us a message is missing, sign in at app.aiome.io, click ?, and open Help again.